Frequently Asked Questions
Everything you need to know about building your home gym and our premium equipment.
How long does shipping take for heavy gym equipment?
Standard orders typically process within 1-2 business days. Freight shipping for large items like power racks and weight plates generally arrives within 5-10 business days depending on your location.
Do you offer a warranty on Titan Fitness products?
Yes, we stand by our quality. Most of our steel equipment, including racks and benches, comes with a 1-year limited warranty covering defects in materials and workmanship.
What is your return policy for fitness gear?
We offer a 30-day return policy on unused items in their original packaging. Please note that customers are responsible for return shipping costs on heavy freight items unless the product is defective.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you provide assembly services for racks and machines?
Currently, we do not offer direct assembly services. However, all equipment includes detailed instruction manuals, and we provide digital assembly guides on our website to help you set up your gear.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Bread Pay so you can build your gym now and pay over time.